Disability advocates feeling left behind as Lyft launches

As the city prepares to welcome a second ride-hailing service, advocates say they're distressed that people with disabilities are once again being left out.

Lyftannounced plans Monday to launch in Ottawa as a competitor toUber.When Uber arrived in 2016,the company sparked major changes to the city`s ride-for-hire legislation.

Both companies bill themselvesas cheaper alternatives to traditional taxis and allow passengers to track their ride using asmartphoneapp. Since the rides are offered using drivers' personal vehicles, they rarely accommodatepeople with mobility devices like wheelchairs and scooters.

Instead,Uberpays seven cents per ride to an accessibility fund to be spent on other city initiatives to improve transit accessibility for people who can't use those services.Lyftwill likely follow suit when the service launches in a few weeks.

"We're quite upset about it," said Bob Brown, with the Council of Canadians with Disabilities.

Accessibility charge not enough

The city is legally obligated to make sure regulated services like rides-for-hire provide reasonable accommodation to all people and the surcharge doesn't accomplish that, Brown said.

"If they can't provide the service then it's my belief that the city never should have approved it," Brown said.

It basically amounts to nothing,- Bob Brown,Council of Canadians with Disabilities

At one of the public feedback sessions hosted by the city, the city's manager of emergency and protective services told the crowd it may seem like a lot of money, but half a million dollars goes quickly.

"It basically amounts to nothing," Brown said.

Province hasn't responded

The surcharge is also voluntary because the the province hasn`t given the city the authority to impose an accessibility levy against companies likeLyftandUber. The city asked for permission to do that but so far the province has not responded.

That means there's no guarantee the companies will continue to pay, so there is only so much that can be done with that money. Certainly it isn't enough to create an accessible alternative toUberorLyft.

The Council of Canadians with Disabilities claims that means the city and the companies are violating human rights legislation.

Lyftstill mulling accessible service

Lyftis still negotiating the details of its accessibility service with the city, and won't completely rule out the possibility of providing accessible rides in Ottawa.

"We're still working on all the different modes we're going to be operating, we operate a lot of different types of ride services," Aaron Zifkin, with Lyftsaid.

There will be more details about whatLyfthas planned closer to the launch of the service in Ottawa, which is expected in a few weeks.