Eastlink looking into problems some customers had watching Mayweather/McGregor fight

Some boxing fans had a frustratingSaturdaynight. Eastlinkconfirmsabout 150 customers who ordered the much anticipated Floyd Mayweather/Conor McGregor fight through the company's pay-per-view service, ran into problems watching it.

North Rustico's Kent Lettues was one of those customers. He invited a dozen of his friends over to watch the event, but then says he spent much of the night on hold with Eastlink technical support, only to be told at midnight just as the main fight was starting there was nothing Eastlinkcould do for him.

"It was very upsetting," Lettuessaid. "I had friends coming over from across the bridge, some from Summerside, some that did come and spent the evening. There was a dozen people that didn't get to see the fight they were expecting to see. Plans were made, and travel was arranged, and food was bought that wasn't eaten."

"It's disappointing," he said. "You plan your event around one of the biggest boxing/UFC fights ever, and you didn't get to experience it."

Those unable to watch will be credited

In an email to CBC, Eastlink said it's still looking into what went wrongon Saturdaynight.

The company saidthousands of its customers were able to watch the fight, and that it's"working individually" with customers whoweren't.

The company added it did have additional staff working to handle any issues. "In terms of staff, we are evaluating tech support requirements as part of our post-event review," the email reads.

Those who ordered and paid for the event but were unable to watchwill be credited back the ninety to a hundred dollars they paid to order the fight, Eastlinkconfirmed.

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