Sudbury city hall seeks survey feedback from residents

City hall in Greater Sudbury, Ont. has launched a survey to get feedback from the community, including residents' opinions about quality of life and municipal services.

The city has commissioned Metroline Research Group a national marketing research firm to survey 1,200 random households, city officials announced in a press releasethis week. It will be the first such survey in Sudbury since 2009.

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"Council, as part of its strategic planning, felt a citizen satisfaction survey was an important tool to assist us in better understanding our community," Mayor Brian Bigger was quoted as saying in the release.

"We are looking forward to your feedback to ensure we are aligning our work with your expectations."

The survey will be conducted by telephone, according to the city, and will take about 15 minutes to complete. City officials said they're encouraging residents who are of the legal voting age to complete the survey.

It covers the following:

• Residents' opinions about the quality of life in Greater Sudbury;

• Residents' opinions about municipal services, programs, and facilities;

• Rresidents' general sense of the future of Greater Sudbury.

An online version of the survey will also be available to all residents through the city's website.

The survey will run until Oct.7 and results are slated to go to Sudbury city council early in the new year.