CAA says more Ontario members turning to pay-as-you-go car insurance during pandemic - Action News
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CAA says more Ontario members turning to pay-as-you-go car insurance during pandemic

CAA in Ontario says it's seeing an increase in the number of members using its pay-as-you-go car insurance. The non-profit launched MyPace last year in Ontario, for those who drive their vehicle fewer than 9,000 kilometres a year. Because the COVID-19 pandemic forced a lot of people to stay at home, there's been a big increase in users.

Canadian Automobile Association says it can offer long-term, creative solutions because it's non-profit

CAA says it's seen a spike in members switching to it's usage-based insurance during the COVID-19 pandemic because people stayed at home more and didn't need to use their vehicles. (Carolyn Ray/CBC)

A non-profit travel organization has seen a spike in the number of members using its pay-as-you-go car insurance, especially over the past few months.

Jeff Walker, CEO for North and East Ontario, says the Canadian Automobile Association (CAA) launched MyPace insurance last year, only in Ontario. It will soon be available in Atlantic Canada.

"The premise really is that instead of paying a fixed monthly fee for your car insurance that you actually pay literally by the number of kilometres you drive, so really for those people who are low kilometre drivers they could save a fair bit of money," he said.

The insurance is meant for those who drive their vehicle fewer than 9,000 kilometres a year. The company says it is ideal for retirees, public transit users who leave the car at home, and others who live a low-mileage lifestyle.

CAA's MyPace insurance uses a USB installed in a car or truck to track how many kilometres the vehicle travels. The person is then charged in 500 kilometre increments. (Supplied by CAA North & East Ontario)

A USB plugs into a USB port in the vehicle and keeps track of kilometres driven. The user starts with a base rateand their first 1,000 kilometresand arethenchargedforevery 1,000kilometreincrement after that.

"We could see that there was a huge number of people who were retired or working part-time we'd just see these changes in patterns of driving," Walker said.

"We've obviously got some people that drive a ton, but lots of people that have a car but just don't drive that much. And it's not really fair for somebody that drives 40,000 kilometres a year to pay the same as somebody that drives 5,000."

Walker says if a driver under this type of insurance coverage was involved in a collision, the claims system works the exact same way as conventional insurance.

"It's really no different, it's just a different category of product, really."

The same goes for qualifying for the insurance. CAA says theprocess would be similar to that as from any insurance company, where they could review a driver's history as part of a quote.A driving record would include previous collisions, how long someone has been licensed, speeding tickets, impaired driving convictions, etc.

Pandemic has people driving less

Because the COVID-19 pandemic has caused a changing workplace dynamic, and forced a lot of people to stay at home, Walker says CAA has seen a big increase in users switching over to this usage-based insurance.

Users of CAA's MyPace insurance can make their payments and track their kilometre usage through the app. The pay-as-you-go insurance is for low-mileage drivers in Ontario, but it's about to be launched in Atlantic Canada soon. (Supplied by CAA North & East Ontario)

He estimates that increase to be around 50 per cent month-over-month, for the past three months.

"Actually people who are two car households you'd say it's a two-income household in the COVID environment, one or maybe even both of the people aren't necessarily driving, maybe one of them or both of them are working at home."

"You could theoretically have regular insurance on one car and go to the MyPace product on another car."

"It's a no-brainer for a lot of people."

As far as he knows, Walker doesn't think any other insurance company offers usage-based insurance.

"When you're publicly traded and you're going out to the market and going 'We think we'll take less money from people for their insurance' stockholders might not love that as much," he said of conventional insurance companies.

"[CAA isn't] publicly traded in that way, so we can do things that are a little bit more long term and creative."

Corrections

  • A previous version of this story reported that customers would be charged in 500 km increments. CAA clarified that drivers would begin with a base charge, then be charged for every 1,000 km.
    Jun 25, 2020 2:40 PM ET

with files from Angela Gemmill