$950 for an apartment? A steal if it's real, but an Ontario man is now just one of the latest scam victims - Action News
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Thunder Bay

$950 for an apartment? A steal if it's real, but an Ontario man is now just one of the latest scam victims

Renters in Thunder Bay, Ont., say they've been taken for a ride by online scammers, and anti-fraud interests say they're just some of the victims of a problem that's getting worse across Canada. They also offer red flags to look for to avoid being the latest victim.

Rental fraud becoming more common in Canada, victims rarely get their money back

Thunder Bay renter says authorities need to do more to catch online scammers

10 months ago
Duration 1:50
Chris Norris said he was on a tight deadline to find a new apartment and ended up the victim of a rental scammers high-pressure tactics.

Chris Norris is running out of time to find somewhere to live.

He needsto be out of his rental in Thunder Bay, Ont., by the end of October, and being on long-term disability meanshis budget istight.It's even tighter now, after falling prey to a scammerwho took a $400 deposit from him for an apartment that wasn't real.

"It was very defeatingyou're out that money, you're not going to get that money back, there's no recourse,"Norris said.

Rental scams arebecoming more common across Canada, according to anti-fraud interests, and scammersare rarely held accountable. Norris and other victims say they want that to change and see action to stop fraud againstrenters.

The scam against Norris took place onFacebook, when someone responded to his ad looking for a rental. They offered a unit for $950 a month all inclusive, which is a good deal in Thunder Bay's rental market, so Norrisfelt he needed to do whatever it took to sign that lease.

"I got tojump the gun andmake sure I'm doing everything I can to secure a place,"said Norris."I desperately need a place because my landlord is selling where I am right now."

After paying the $400 deposit, the person started asking for more money, which made Norris suspicious. When he went to the house for a viewing, he found someone living there who said the apartment was definitely not for rent. When Norris tried to contact the person offering the unit, they blocked him on Facebook, leaving him out $400.

  • Have you been the victim of a rental scam?If you'd like to share your story,send us an email.

Non-delivery scams related to buying and selling online, including rental scams,have all increased since the start of the COVID-19 pandemic in 2020, according to the Canadian Anti-Fraud Centre.

In 2021, frauds associated with buying or selling goods and services online accounted for$21.1 million in reported losses,the fraud centre reports.

Housing-related scams are easy and lucrative for criminals, said Rachel Jolicoeur, director of the Cyber Market Intelligence and Financial Crimes centre at Interac. Compared to other online scams, rental fraud allows scammers to "cast a very wide net."

"They don't have to specify a certain demographic, age group. This really applies to everyone. We all need a home," saidJolicoeur."The victim can be anyone."

Application fees, security deposits, pet deposits and asking for first month's rent before a move-inare all illegal under Ontario's Residential Tenancies Act (RTA). But many tenants don't know thisor feel pressured to pay illegal fees because of how challenging finding a rental can be, said Dania Majid, alawyer with the Advocacy Centre for Tenants Ontario.

"Because of the low supply and the fact that there are next to no affordable units, they are sort of going outside ofthe norms set under the Residential Tenancies Act," said Majid. "That desperationfor prospective tenants trying to find a place has generally has made everyone vulnerable to potential scams."

Out-of-towners most at risk

One of the most glaring red flags is a reluctance to physically show the unit, said Jolicoeur.

People moving to a new city from far away can be acutely susceptible to rental scams, she said.

"Whether it's someone who is moving into provinceor someone coming from abroad, there is an opportunity for them to pretend that there is a a rental apartment or ahouse that is available, and the fact that people can't go visit the apartmentor meet with the individual who is renting the homemakes people a bit more vulnerable."

Mohit Dudeja,a contract lecturer and PhD student at LakeheadUniversity in Thunder Bay, said finding a place to live as a newcomer is like navigating a minefield of potential scams.

A man with dark hair and glasses wearing a sport coat stands in front of a campus building.
Mohit Dudeja came to Thunder Bay, Ont., from India to teach at Lakehead and complete a PhD. He says it was difficult to avoid scams while trying to find rental housing. (Marc Doucette/CBC)

"When I was on Kijiji, I encountered lots of fraud.People sent me photos of amazing looking houses and said that'savailable forlike $400 [or]$500," saidDudeja, who is originally from India. Many of the people who reached out to him wanted money up front before showing the apartment, he said, and would tell him paying up front before a viewing is the norm in Canada.

"There was this hint in my mind that it could be fraud, but I didn't expect that froma country like Canada."

His PhD supervisor was able to help him navigate the rental market and point out red flags in some of the rental listings, saidDudeja. He ended up finding a place to live, albeit well over his planned budget.

Vanessa Owusu-Afriyie, a student in Lakehead'sbachelor of education program, told CBCNews shebooked accommodation through AIrbnb, with the hope using the short-term rental platform would protect her from scams.

When she got to the unit she paid the deposit on, she said, the person who answered the door told her, "'It was no longer an Airbnb. As a matter of fact, it was sold to somebody else.'"

"I basically flew from Toronto to Thunder Bay hoping to have a place to rest my head for my semester only to find out that I was homeless," Owusu-Afriyiesaid.

WhileOwusu-AfriyiesaidAirbnbrefunded her deposit and put her in a hotel for three nights, she wants to see rental platforms do more to screen for potentially fraudulent listings.

In an emailed statement, Airbnbcorporate communications said the listing Owusu-Afriyiebooked has been removed from the platform. Fake listings are rare as they use machine learning to detect red flags such as "template messaging, duplicate photos and other discrepancies," said the statement.

A man with a beard sits on the front steps of a house.
Chris Norris says he thought he found an affordable rental on Facebook marketplace, but it turned out to be a scam. (Marc Doucette/CBC)

Norris said he wants authorities to try harder to catch scammers. He tried reporting the person he sent the money to to Facebook, but said the social media companydidn't ban the profile. He saidhe still sees the user posting rental ads.

Norris said he wasn't able to get help from his bank, either. Reporting it to the police felt futile, so he didn't bother.

"You're not going to get that money back. There's no recourse," said Norris. "We need more stringent laws on accountability on the internet because I think there's far too much anonymity going on."

In an emailed statement, a spokesperson for the Thunder Bay Police Service saidit has taken fewer than 10 reports in the past year featuring this particular scam.

It advisedagainst sending money to people you don't know, "regardless of the pretext,"and meeting in person for all transactions.

If you are looking for an apartment, here are some helpful tips from theAdvocacy Centre for Tenants Ontario and Interac'sCyber Market Intelligence and Financial Crimes centre.

Red flags to look for in rental ads:

  • Seems "too good to be true" (i.e., below market rent, low price for a "luxury" unit).
  • Ad lacks specific information about the location or seems generic.
  • Advertiser is unable to show apartment in person, provides excuses.
  • Advertiser tries to create sense of urgency and requests money before showing the unit.
  • Requests payment by wire transfer, bitcoin.

Resources if you've been the victim of a rental scam:

  • Contact local Thunder Baypolice to file a report online or by phone at (807)684-1200.
  • Report fraud to theCanadian Anti-Fraud Centreon their website or by calling 1888-495-8501.
  • Contact your bank or the vendor you used to send the money.
  • Alert Service Canada to ensure personal information provided such as SIN aren't used fraudulentlyat1-866-274-6627.