After discovering a broken needle was left in her spine during childbirth years ago, an Ontario woman filed complaints against the doctors and hospital involved. After botched investigations and many years, she worries no one may ever be held accountable.

A New Brunswick woman says her Facebook account was hijacked then used to swindle her friends out of thousands of dollars. All the while, Meta, Facebooks parent company, did nothing to stop the crime in progress. A cybercrime expert says Canada needs regulations that force companies to respond quickly to urgent situations.

A Taylor Swift fan from Montreal who secured accommodations for the pop star's Toronto concert found herself without a place to stay after Booking.com cancelled her reservations and refused to help find an affordable alternative. A legal expert says the rental booking site shirked its responsibilities by failing to help the Swiftie get what she was promised.