CafTO wraps most successful season yet, city says - Action News
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Toronto

CafTO wraps most successful season yet, city says

Over 1,400 restaurants took part in CafTO this year. Complaints from last year about lengthy applications were successfully addressed, according to BIA chair and mayor.

Complaints about lengthy application times were fixed this year: BIA chair, mayor

A Toronto restaurant patio.
The city's CafTO program is ending for another year. The city says it worked out some of the kinks from last year. (Evan Mitsui/CBC)

As outdoor dining winds down for the season, Toronto's mayor says the city's CafTO program has had its most successful year to date.

Last year, businesses complained the application process was too slow and they were unable to set up patios until well into summer, losing them revenue.

"Last summer when I arrived at city hall, CafTO wasn't working," Mayor Olivia Chow told reporters Friday, standing beside a patio in Toronto's Greektown to announce the end of the season.

"Well, we fixed it," she said.

Toronto's mayor speaks into a microphone at a podium outside on a sunny fall day on a city street. A man and woman stand behind her on either side. She's visible from the waist up.
Toronto Mayor Olivia Chow, flanked by Greektown BIA chair Tony Pethakas and Coun. Paula Fletcher, told reporters Friday that CafTO had been 'fixed' this summer, with applications and patio installations sped up before the start of the season. (CBC)

This year, the city streamlined applications and added more staff to process them. By Victoria Day weekend, 95 per cent of CafTO patios were in place, exceeding the city's goal of 90 per cent by that date, city staff said in a release.

Tony Pethakas, who chairs Greektown's Business Improvement Area, told reporters the restaurant he manages in the neighbourhood was able to open its patio weeks earlier than last year.

"That extra revenue stream is huge," Pethakas said, thanking the city for improving the CafTO licensing process this year. "It was minutes rather than collecting documentation and going back to the beginning."

The patios in Greektown have also made the neighbourhood more vibrant, Pethakas said, and have contributed to other businesses by increasing foot traffic.

"This is a program that's keeping business alive," he said. "Small business is still not recovered from threeyears of pandemic and difficulties."

The city didn't have figures for the last two years, but in 2022 the Toronto Association of Business Improvement Areasfound CafTO added $203 million to Toronto's economy.

Earlier this year, Restaurants Canada reported more than half of Canadian restaurants were operating at a loss, compared to 10 per cent last year.

Mayor says program expected to keep growing

The program started in 2020 as a temporary way to help restaurants stay open through COVID-19 restrictions by allowing them to expand outside, taking over curbs and parking spaces with patio space. Following positive feedback from restaurants and the public, the program became permanent last year.

As the program continues to grow, fees to enrol and renew are slated to double next year. In 2023, the annual permit was $14.56 per square metre for sidewalk patios and $43.70 per square metre for curb lane patios, while application fees were $285.

It will be the last of three phased increases that started last year.

Chow said those increases will help expand the program to more businesses next yearand says she doesn't expect fees to deter enrolment. She said restaurants should recoup fees quickly through added space. She said the city also offers grants of up to $7,500 to restaurants, through federal funding, to improve patios and outdoor infrastructure.

The city is also expanding the program to allow restaurants that face commercial parking lots to set up their own temporary cafs, Chow said, which she expects will grow the program in the city's suburbs.

Asked whether CafTO added to congestion in the city, Chow said the city hadn't studied it, but almost no patios in the program impact traffic, with most occupying parking spaces or sidewalks.

"Whether (congestion) is worse or not worse the economic benefits and that feeling of belonging in a neighbourhood is priceless," she said.

The city began dismantlingCafTOpatios this week and is expected to finish all removals by Oct. 15.

With files from Greg Ross