Dollarama security guard charged after beating caught on camera - Action News
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Toronto

Dollarama security guard charged after beating caught on camera

A security guard has been charged with assault, Toronto police say, after he was recorded on video beating a man in a downtown Dollarama store.

Security firm is on notice, Dollarama spokesperson says

Video shows Dollarama security guard assaulting customer

5 days ago
Duration 2:42
WARNING: This video contains graphic footage. A Dollarama security guard has been charged with assault after allegedly beating up a customer on Tuesday afternoon. CBCs Chris Glover has the details.

A security guard has been charged with assault, Toronto police say, after he was recorded on video beating a man in a downtown Dollarama store.

The incident happened on Tuesday afternoon at 149 Sherbourne St., near Queen Street E.

In a 17-second video, recorded by witness Ricky Gamez, a man wearing a security guard vest is seen yelling and repeatedly punching another man, who is on the floor ofthe store's entrance.

Gameztold CBC Newsheworks ata nearby shelter. He enteredthe store around 3 p.m. with a coworker, he said,and heard aman telling the security guardhe had spilledcoffee in his bag, which was leaking.

The man asked the guard if he could take the bag inside the store or leave it in the entrance, Gamez said, and the guard told him to leave it on the street.

After repeating his request and being given the same answer, the man decided to walk into the store anyway, Gamez said, and the security guard then grabbed him by the shirt and tried to drag him out, ripping the man's shirt.

As they got into a struggle, the man spit on theguard, Gamez said.

"Once he did that, the security guard started to become crazy," hesaid. "He started to punch his face and drag him out of the place."

When they reachedthe entrance a small vestibule with two doors to enter and exit Gamez said the guard grabbed the man by the neck, threw him against the wall and punched him sixtimes.

The man fell to the floor, at which point the guard kicked his head six times, stepped on him and slapped him, Gamez said.

Photo of a man in a white baseball hat
Social worker Ricky Gamez alleges the security guard punched the man and kicked him in the head several times. Gamez said he followed the man out of the store and told him to call police. (Rob Krbavac/CBC)

Gamez said he tried to open the door to the entrance closest to him to help the man, but it could only be opened from the inside. Hestarted filming but soon stopped to access thevestibule through the other door.

"This guy is going to kill this poor guy," Gamez said heremembers thinking before he stopped recording.

Once he got inside the vestibule, Gamez saidthe man started to "wake up" and ran out of the store, so Gamezchased him.

"I was like, 'no he's not okay, and after what had happened, he can't be okay,'" he said.

Man had limited memory of assault, witness says

Once Gamezcaught up with the victim,he said it looked like the man was in shock.

"I told him to take a seat, to take five minutes to realize what had just happened, and to breathe," Gamez said. "After that, he started to cry."

Photo of a Dollarama sign
In a statement, Dollarama said it had put the security company 'on notice' while investigating why protocol wasn't followed in the incident. (Pelin Sidki/CBC)

Gamez said the man was dizzy, bleeding from his noseand had scratches on both arms. He didn't know where he was or what had happened, Gamezsaid.

After about 20 minutes, the man agreed to callpolice and an ambulance. When officersarrived, they told Gamez they had gone to look for the security guard but he had left the store. He was later apprehended.

Gamez said he told police he would be open to testifying in court if needed.The security guard is scheduled to appear in court on Dec. 9, police said.

LylaRadmanovich,a spokesperson for Dollarama, said the retail chain hadput the third-party security firm involved in the incident "on notice" while investigating why protocol wasn't followed.

"Dollarama does not authorize the use of force in any situation," Radmanovichsaid in a statement sent to CBC Toronto Wednesday.

Dollarama could be liable, personal injury lawyer says

Personal injury lawyer Jasmine Dayasaidthe guard, the security company andDollarama could be liable for any injuries.

Photo of a woman outside in a blue blazer
Personal injury lawyer Jasmine Daya said she would consider it excessive force if the guard assaulted the man because he was spat on. (Idil Mussa/CBC)

"It's important for stores to recognize that you can't just pass the buck off to someone else and say, 'Oh, we hired a company, we did what we needed to do,'" she said."You want to make sure that what happens in a situation is in line with what the store's belief system is."

Daya said she would consider it excessive force if the guard assaulted the man because he was spat on.

"This is someone in the course of their employment, and they must follow the rules and responsibilities that come with that," she said.

With files from Chris Glover and Idil Mussa