How local volunteers are helping Toronto's least vaccinated community get shots in arms

Community activists and medical professionals in Toronto's east end are making a major push to get more people immunizedagainst COVID-19 in Taylor-Massey, the community with the lowest vaccination rate in the city.

The densely populated, low-income neighbourhood, which includes Crescent Town, is located north of Danforth Avenue and stretchesfrom Main Street in the west to Victoria Park Avenue in the east.

Itsits at the bottom of the 140 communities listed in the City of Toronto's vaccine data portal, with only 57 per cent of those 18 and overpartially vaccinated and 39 per cent fully vaccinated much lower than the city's overallrate:78 per cent of residents 18 and over withtheir firstdoseand nearly 50 per cent fullyvaccinated.So now, there's a local door-knocking campaignto get doses into arms.

"We recruited community ambassadors who are literally going door-to-door, apartment-to-apartment, trying to build up confidence and deliver vaccines where they're needed," said Dr. Adil Shamji, a physician at Michael Garron Hospital who has worked invaccine clinics inTaylor-Massey.

In all, those ambassadors speak more than a dozen languages, which is vital in a neighbourhood where nearly half theresidents are recent immigrants, mostly South Asian. So far, the group says they'veknocked on an estimated 1,800 doors, and nearly 600 doses have been administered.

Why isn't Taylor-Masseya hot spot?

Despite Taylor-Massey's low vaccinationnumbers,it wasn'tincluded in any of the city's earlierhot-spot postal code campaigns.It's also been omitted fromthe Home Stretch Vaccine Push, the city's newly announced programto immunizevulnerable communities.

Shamjisays geography and demographics may havefactored into why city didn't make the community a higher priority for vaccines. Toronto started targeting hot-spot postal codes for immunizationcampaigns inApril withthe Team Toronto Sprint Strategy.

Communities surrounding Taylor-Massey have vaccination rates 10 to 20 per cent higher. Shamjisaysmanyof them have much higher levels of income.

"Neighbouring communities are a bit more affluent, and that, I suspect, created a bit of a statistical anomaly and so thatpostal code may not have been flagged," he said.

Nadjib Alamyar, themanager fornewcomer wellness at WoodGreen Community Services, says there's another factor that might have played a role in the decision not to designate Taylor-Masseya hot spot: COVID-19 case counts that werelow compared to communities in the northwest, such asRexdale.

"We were not as badly hit in the initial stages as some of the other communities with similar demographics," Alamyar said.

The Home Stretch Vaccine Push willtarget ElmsOld Rexdale, Kingsview VillageThe Westway, Mount Dennis, Mount Olive-Silverstone-Jamestown, Weston and Englemount-Lawrence all communities in Toronto's northwest.

According toDr. Vinita Dubey, Toronto's associate medical officer of health, Taylor-Massey was not included because the citywanted to focus on one areain the first phase of the program.

"The northwest was chosen for the initial Home Stretchpush because of the geographic proximity of several low-coverage areas, which allows us to maximize resources to increase vaccination uptake among harder-to-reach populations," she said.

Dubey saysonce Toronto Public Healthstudieshow this initial push plays out in the northwest, strategies will be rolled out toareas like Taylor-Massey.

'The power of connection'

The city says40 per cent of residents in Taylor-Massey speak alanguageother than English in the home, compared to an average of 26 per cent in Toronto as a whole.Shamji says language barriers andthe conflicting information surrounding vaccines havealso contributed to thelower immunization numbers.

"I think that's only amplified if you are an immigrant or a newcomer and you are just getting on your feet in a new country and you don't know where to go or who to trust," Shamji said.

"So it really does become critical to have people from your community that you've learned to trust to help you navigate the plethora of information."

Razia Rashed, one of thecommunity ambassadors taking part in the door-to-door program,sayscommunity members have been reacting positively.

"When we knock at the door, we speak their language ... Someone already trusts you because we know their language and culture, and that's very unique," she said.

Alamyarsays WoodGreen door-knockershave been hearing from residents who are either vaccine hesitantor simply complacent.

"A lot of our ambassadors are getting questions on what the brand of vaccines are," he said, adding that some residents are hesitant because they've been hearing from friends about side effects from the shots.

But overall, the program has been successful because of the "power of connection," Alamyarsays.

"You suddenly see your neighbour getting vaccinated. Someone is knocking on their door and they say, 'Yes,'" he said.

"Even though you might be complacent, you start to kind of lean towards, like, 'Ok, I might get vaccinated.'"