Scarborough long-term care home grappling with COVID-19 outbreak reports 13 more deaths

• UPDATE:On Sunday, Tendercare Living Centre reported an additional 12 residents testing positive for the novel coronavirus and two more deaths.You can get the latest here.

Thirteen more residents have died from COVID-19 since Wednesday at a long-term care home in Scarborough, Ont., that'sgrappling with a majoroutbreak.

As of Saturday, 116 residents and 77 staff members at Tendercare Living Centre have tested positive forCOVID-19, bringing the total confirmed active cases to 193,North York General Hospital said in a statement.The hospital said all staff members that have tested positive at the home are now in isolation.

Physicians and family members raised concerns aboutconditions at the homeearlier this week.They claimedresidents were not receiving enough water or medication due to a lack of staff.That's when North York General wasasked to step in tohelp control the spread of COVID-19 at the home.

On Wednesday, Tendercare reported 26 deaths linked to the illness. The total currently sits at 39 following the additional 13 deaths announced Saturday.

"North York General is committed to supporting Tendercare to successfully resolve the outbreak and reduce the impact of this terrible virus on the residents and staff at the home," Karyn Popovich, interim president and CEO at North York General Hospital, said in a statement on Saturday.

"Our expert team of physicians, nurses and other professionals are already enhancing patient care and providing infection control oversight, support and education."

WATCH | Granddaughterof a Tendercare resident says families of residents are feeling helpless:

'We need a Plan B if Plan A isn't working,' says granddaughter of care-home resident

4 years ago

Duration 6:43

A long-term care home in Toronto's east end has reported 39 deaths in an outbreak of COVID-19. The granddaughter of a resident says the home is doing its best, but 'we need a Plan B if Plan A isn't working.'

Before thehospital stepped in, Scarborough Health Network providedtesting assistance, clinical caseand physician support atTendercare.

Since then, asenior manager from North York General wasappointed to oversee the outbreak response and additional physicians were assigned to the facility to help manage the situation.

The hospital also said it's brought on anadditional team of housekeepers and environmental cleaning staff to deep-clean the entire facility.

"In addition to training and ensuring adherence to best practices, every effort is being made to separate residents who have tested positive for COVID-19 from those who do not have the virus," the hospital said in a statement.

Francis Martis, Tendercare's executive director, said the outbreak has been hard to manage when case rates in the area are particularly high.

"A COVID-19 outbreak is extremely difficult to mitigate when case rates in the surrounding community are high. Tendercare has been hard-hit by the virus and as a result, a significant number of staff are infected and have been forced to isolate," Martis said.

Martis said the home reached out to surrounding hospitals, Ontario Health and staffing agencies for additional resources in order to support resident care.

"Our teams will be collaborating with the physicians, clinicians and infection control experts provided by North York General Hospital to clear the virus from our home as quickly as possible, while reducing the current pressures on our staff as they work to care for our residents," Martis said.

"Our responsibility to our residents and the people who love them is paramount."