It's a sunny Sunday afternoon and Brad Godin is absorbed in a friendly round of pickleball. Godin is an auto worker. When he's not on the plant floor, he's eager to hit the court.

Lynne Gagne can't remember the first homeless person she helped. There's been so many. But a few months ago something clicked. She could no longer ignore the poverty and homelessness in her downtown neighbourhood. Now, she's become an unofficial outreach worker for the city's homeless.