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TekSavvy warns against Rogers-Shaw merger

The pending Rogers-Shaw merger means Canadians could have even fewer options for Internet providers in a market that already has limited choices, says Andy Kaplan-Myrth, internet company TekSavvy's vice-president of regulatory and carrier affairs.

Internet company says merger will give customers 'one or two choices'

A person walks by a Rogers sign
As the decision for Rogers Communications's $26-billion takeover of Shaw Communications remains pending, Chatham-based internet company TekSavvy is calling on the CRTC to level the telecom playing field. (Galit Rodan/The Canadian Press)

The decision is still pending for Rogers Communications's $26-billion takeover of Shaw Communications, butChatham-based internet company TekSavvy is callingon the CRTC to level the telecom playing field.

The final decision on the merger was supposed to happen on Jan. 30, but Rogers and Shaw extended the deadline ofthe sale to Feb. 17.

If the deal goes ahead, Rogers wouldacquire Shawand Quebecor's Videotron subsidiary wouldacquire Shaw's Freedom Mobile wireless business.

The merger would create Canada's second biggest telecom operator, next to Bell, and have major ramifications for the telecom industry.

Andy Kaplan-Myrth, TekkSavvy'svice-president of regulatory and carrier affairs, said that merger would allow Quebecor to provide internet service across Canada, through Freedom Mobile's existingnetwork, creating a major challenge for companies such as TekSavvy.

Kaplan-Myrth saidRogers admittedduring the federal Competition Tribunalthat it wouldgive Videotron a "sweetheart deal" to allow it to compete in the Internet marketif the merger goes through.

"It's really an acknowledgment that the standard competitive framework is broken," he said.

The Competition Bureauappealed theDec. 30 tribunal decisionapproving the merger,but itsappeal was rejected on Jan. 25.

The tribunalconcluded the merger would not increase costs for wireless services in Western Canada or substantially reduce competition in the telecom industry.

ButKaplan-Myrth said many smaller competitors have already "closed their doors or sold to incumbents" over the past few years.

"Home internet competition in Canada has been broken for so long that competitors like TekSavvy have been struggling and fighting at the CRTC and through the government to get better rates and terms," he said.

Internet consolidation follows wireless phone servicetrend

The impact of a consolidated telecom market can be seen in Canada's high wireless phone costs, which Kaplan-Myrth said showthe trajectory of the home internet market.

Rewheel, an independent telecom research firm based in Finland, released a 2022 reportthat shows Canada is the second most expensive country for phone rates, after South Africa.

Kaplan-Myrth said it might seem like the merger will lead to cheaper prices initially, but the real solution is to increase competition.

Do Canadians pay too much for internet and cellphone service?

2 years ago
Duration 7:33
Consumer advocate and wireless bill expert Mohammed Halabi helps explain why Canadian internet and cellphone bills are so high and what consumers can do to negotiate lower prices.

"If we're just on a race to the bottom, to the lowest prices at all costs, what we're going to end up with is the one company who beats everybody else down," he said.

Kaplan-Myrth said the biggest impact customers will see from the Rogers-Shaw merger is even fewer options for Internet and phone providers.

"You're going to have ultimately really only one or two choices for a home Internet provider," he said.

"Very soon, it will become very similar to mobile, where there's this illusion of competition, but really, all the brands are owned by a few large, powerful, dominant companies."

With files from The Canadian Press, Katie Pedersen, Virginia Smart and David Common