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For those who can't work from home, the dangers of COVID-19 are ever present

Since the pandemic began in March 2020, thousands of Canadianfront-line workers who are unable to do their job from homecontinue to put themselves at greater risk of contracting COVID-19.

Some front-line workers feel their efforts and exposure to risk are underappreciated

A woman in a surgical mask pays for her groceries at a store checkout in London, Ont. Nearly two years into the pandemic, thousands of Canadianfront-line workers who are unable to do their job from homecontinue to put themselves at greater risk of contracting COVID-19. (Colin Butler/CBC)

At this point in the pandemic,B.C.-based WestJet flight attendantCrystal Hill saysshe no longer spends a lot of timeworried about getting COVID-19 throughher jobthat requiresregular face-to-face interaction with the public

"You go to work and you understand that exposure is very likely," she said. "Or could be very likely.

"But it has been here fortwo years," said Hill."At some point it's almost like you have to numb yourself a little bit to it."

Nearly two years into the pandemic, thousands of Canadian front-line workers who are unable to do their job from homecontinue to put themselves at greater risk of contracting COVID-19.And with thespread of the highlytransmissibleOmicron variant, those pressures, for many, have just intensified.

For flight attendants on top of the fear of contracting COVID-19 from a passenger there arestruggles with federal mask mandates and passenger compliance.

"It's just really been the last, I'd say, month that things have devolved to that feeling of where everyone's exhausted," said Hill, who is also vice-president of CUPE 4070, the union that represents WestJet flight attendants.

Risk not recognized, says pharmacist

Toronto-based pharmacist Kyro Maseh, owner ofLawlorPharmacy, says the stress of hisjob over the past couple years has him waking up multiple times a nightbecause "there's a million thoughts going through my head."

Pharmacist Kyro Maseh prepares a dose of the AstraZeneca COVID-19 vaccine at his pharmacy in Toronto on April 20, 2021. He's frustrated that pharmacists weren't prioritized for vaccination or recognized for front-line risks. (Evan Mitsui/CBC)

He has lost weight, as well not from dieting, but from skipping lunch. He said he simply doesn't have the time to eat.

But mostly he said he's"livid" because he doesn't feel the government has recognized thatpharmacists are facing the same risks as other front-line health-care workers.

"We're the ones kind of triaging, recommending, answering questions and obviously fillingprescriptions," Maseh said."So we are the most front-line health-care professional in the Canadian health-care system.And the most accessible by far."

And for those experiencing any kind ofCOVID-19-related symptoms?

"Thefirst point of contact that you've had, guess where it was? It was me," he said. "And I wasn't provided with [personal protective equipment], I wasn't even considered a front-line health-care professional worthy of a vaccine whenIt was released. So you see the frustration."

Facing people by the thousands

In Waterloo, Ont., part-time grocer Brent Lambert said he too feels that those providingservices in grocery stores day-to-day are somewhat underappreciated compared to health-care workers who get the majority ofthe compassion.

"We're next in line. There aren't any other industries that have faced people by the thousands," he said. "We are. And putting ourselves in harm's way of a fatal virus."

But it's not just the threat of contracting COVID-19, he said,but virus-related absences that have added pressures to the job.

"We'rejust short-staffed," he said. "If you're doing the work of three people, it's burnout and that's the biggest thing."

'I feel like I'm doing something'

In Mississauga, Ont., Canadian Tire store employeeJulian Mason said for him, there's always aconcern about getting the virus and bringing it home to his family.

He started a year ago and was happy to be employed, unlike many others who were losing their jobs. But he's also a Type 1diabetic, meaning he has a compromised immune system.

"So it's a little scary for me to work while this is all happening," he said.

Canadian Tire mechanic Nadim Farid, pictured on Jan. 6, says he feels good about providing an important service, especially to health-care workers who need to get around. (Evan Mitsui/CBC)

NadimFarid, who has been a Canadian Tire automotivetechnicianfor seven years, saidthat "you never know ifa customer has COVID whenthey come to the shop, that's how it is.You're taking the risk."

Still he believes he's providing a valuable service, in particular, for those health-care workers who need their vehicles in good working order so they can carry out their important tasks.

"If someoneneeds to go to work, they come to us, get their car fixed," he said. "They still haveto go to the hospitals. If it snows, they need to get theirtires on, their rigs checked, everything like that. I feel like I'm doing something."

A number of essential workers are still on the job, like these shift workers at the Ford plant in Oakville, Ont., pictured on Jan. 6. (Evan Mitsui/CBC)

Meanwhile, at the Ford plant in Oakville, Ont., which has been idled at times during the pandemic, many of the workers coming into their afternoon shift had few concerns about contracting the coronavirusin their workspace.

"It's been actually abreath of fresh air," said Mike Legere, who's been working at the plant for40 years. "I get to go to work everyday. I'm not stuck in my house.

"Everybody's safe. We're all wearing masks"

Line assembler LeddaMacerasaid she also has few worries about getting infected at the plant.

"Itdoesn'tmean that you have to get it at the workplace," she said. "You can get it anywhere."