Can't afford or not allowed AC in your apartment? You're not alone - Action News
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Can't afford or not allowed AC in your apartment? You're not alone

A new survey of low- and middle-income tenants reveals how affordability and lease agreements create barriers to tenants securing adequate cooling to escape extreme indoor heat in the summer. Landlords say solving the problem is more complex than it may seem, requiring coordination with different civil bodies.

Tenants report extra fees, eviction threats among barriers to cooling in new national survey

A row of windows in a hotel building.
A building with some units with air conditioning and others without is pictured in Vancouver in September 2022. On Thursday, a survey of 445 tenants revealed how those without adequate cooling in their homes suffer adverse impacts from extreme heat. (Ben Nelms/CBC)

Andrea Demerais had two fans running in her Burnaby, B.C., apartment all summer. But she says it accomplished little beyond pushing hot air around her home.

"It was just sweltering," she said. "Even in the nighttime, you just couldn't get any relief from it."

Demerais, 49, says the heat also exacerbated her chronic health conditions, including osteoarthritis, fibromyalgia and paresthesia.

A woman in her apartment.
Andrea Demerais, a tenant and ACORN member from Burnaby, B.C., says extreme indoor heat in the summer exacerbates her osteoarthritis, fibromyalgia and paresthesia. (Submitted by Andrea Demerais)

"It really affected my joints and made me really, really sensitive," she said. "They were popping and cracking and making noises all the time. It was very painful."

While Demeraissays she would be able to afford the additional $30-40 in electricity costs per month to run an air conditioner, she can't afford the upfront costs of buying a new unit.

"I only get like $1,500 a month from being on disability. My rent is $1,000. So it doesn't go very far," she said.

Demerais was one of 445 tenants across Canada surveyed by the Association of Community Organizations for Reform Now (ACORN), an organization of low- and moderate-income people.

The survey asked renters to share their experiences with extreme indoor heat, including barriers they experience in securing adequate cooling.

Anonymized raw survey data shared exclusively with CBC showed that tenants with access to AC reported adverse effects of extreme heat less often than those without.


"The temperature gets upward around 30 C in here as opposed to 33 C just outside on my balcony," said Sandra McCrone, a 64-year-old tenant from South Calgary even with fans running and blackout curtains blocking out the sunlight during the day.

ACORN's summary report, published Thursday, identified the most common barriers to having air conditioning: high costs, threats of eviction, and lease agreements that prohibit installing AC units.

Eviction threatened

The ACORN extreme heat survey builds on issues raised during CBC's Urban Heat Project this summer, where temperature and humidity trackers were installed in 50 homes in five cities across Canada.

In half the households where CBC collected data, it showed people spent a majority of time above 26 C the maximum indoor temperature widely considered safe by experts.

With little to no central cooling, the apartments stayed hot through the night even as temperatures fell outside.

Shelley Petit, an ACORN member and chair of the New Brunswick Coalition of Persons with Disabilities, says she has heard from tenants in New Brunswick social housing who have been evicted or threatened with eviction for installing air conditioners.

"We've seen people that have had medical prescription notes from their doctor stating, 'This person needs to keep the temperature of the environment cool because they have asthma, or they have a breathing problem, or they have a heart condition,'" she said.

"How are you evicting people because they need an air conditioning unit for their health?"

WATCH | N.B. disability advocate says people are choosing between rent and cooling:

Long-term costs of extreme indoor heat will add up, says N.B. woman with disability

11 months ago
Duration 0:57
Shelley Petit, an ACORN member and chair of the New Brunswick Coalition of Persons with Disabilities, says many people are being forced to choose between paying for food, rent, medications, and cooling down their homes. Petit says this will drive up long-term costs as more people are hospitalized because of extreme indoor heat.

In a statement to CBC News, Housing New Brunswick confirmed that "tenants are not permitted to have window-mounted air conditioning units" as a result of a 2021 policy, to prevent damage to windows and accidents resulting from window AC units falling.

However, Housing New Brunswick said that tenants are permitted portable floor units, and encouraged tenants with concerns about their living arrangements to contact the corporation.

The issue isn't unique to New Brunswick: of the 445 tenants surveyed by ACORN, 27 peoplesaid they were threatened with eviction by their landlord if they didn't remove their air conditioner. Twenty-three people said their leases forbid them from having AC units.

 A man speaks to CBC News on a city street.
David Hutniak, CEO of LandlordBC, says that landlords who threaten to evict tenants over air conditioning are not representative of the industry, calling the practice 'irresponsible and reprehensible.' (Chris Corday/CBC)

Tenants in B.C. have also told CBC News they've been threatened with eviction if they install air conditioning units.

David Hutniak, CEO of LandlordBC, a landlord association with 3,300 members who collectively manage about 175,000 rental units, says this practice is not representative of the broader sector.

"That kind of behavior is irresponsible and reprehensible," he said.

"Any landlord who is professional and looking to have successful tenancies is going to have a conversation with their tenant about this, and will try to accommodate."

Hutniak stressed, however, that tenants should have "constructive conversations" with their landlords before installing things like window AC units.

Maria Rekrut, president of the Ontario Landlords Association, agrees.

"Open communication is the way to go with this," she said. "That's what I've been able to do for 23 years."

Old buildings prone to lacking cooling

Bernadette Mamo, an ACORN member from Scarborough, Ont., was one of the participants in CBC's Urban Heat Project.

Mamo, 64, has been living in her apartment with her 86-year-old mother since 1967, but says they can't install AC because the fuses in her aging unit will blow, causing her to lose power.

A photograph of Bernadette Mamo and her 86-year-old mother mother at the dining table. The photo was taken during last week's heat wave in Toronto.
Bernadette Mamo, left, and her 86-year-old mother, right, sit inside their Scarborough apartment during a heat wave in Toronto this September. (Farrah Merali/CBC News)

"If you're buying that many fuses all the time, instead of $25 a month for electricity, you're paying a whole lot more," she said.

As a result, Mamo and her mother endured the heat all summer, during which time CBC News recorded temperatures as high as 28 C 31 C with humidity.

"I worry about [my mother] getting heat stroke, even though she's not outside, because it does [exacerbate] everything: your health, your breathing, trying to focus," she said.

Hutniak says that adapting units like Mamo's will require coordination from landlords and governments.

"Cooling an old apartment building is not a simple matter of plugging in a portable air conditioner. At the end of the day, the electrical capacity within those buildings is generally inadequate," he said.

He adds that retrofitting aging buildings would also incur high costs that he says many landlords cannot afford on their own.

A woman in an ACORN shirt at a rally. A man in a cap protests to her left, and a woman in a white N-95 face mask protests to her left.
Nichola Taylor, a leader with New Brunswick ACORN, says she'd like to see maximum heat laws in the summer to protect low- and middle-income people who are vulnerable to extreme indoor heat. (Submitted by ACORN Canada)

Tenants want maximum heat laws

To combat the effects of extreme indoor heat, ACORN is among those calling for provincial or municipal laws that would mandate maximum temperatures in apartments during the summer.

"In winter, there's bylaws across Canada in cities that the landlord can't let the temperature of the building get too cold," said Nichola Taylor, one of the leaders of New Brunswick ACORN. "We want to see the same thing implemented for summer for the extreme heat."

Some municipalities, including Hamilton, Ont., and a suburb of Victoria, are considering bylaws requiring landlords ensure rental units don't exceed 26 C.

Hutniak says he isn't opposed to the idea, but expresses that the lack of consultation with landlords from some municipalities is "disappointing."

"We're all concerned about heat. It's a real issue. Absolutely," he said.

"We want to find solutions, but there has to be a recognition of the challenges, the costs and the balance in all of this."

But Taylor stresses that many fellow tenants remain vulnerable to the heat today.

"Low- to moderate-income people simply cannot afford what we're living through at the moment, let alone [with] the landlords adding extra fees just because an air conditioning unit has been included," she said.

"It's just not right that people should have to go through that kind of discomfort."

WATCH tracks temperature and humidity inside Canadian homes:

We installed sensors inside 50 homes without AC. Most levels were unsafe.

12 months ago
Duration 8:57
In a year of deadly heat waves, CBC News installed sensors to measure the heat and humidity inside 50 homes with little to no air conditioning over the summer to find out how hot they would get and explored the consequences of extreme indoor temperatures.

With files from Tara Carman, Lori Ward, Dexter McMillan and Farrah Merali