Have an iPhone 6 or 7? Now you can submit a claim for up to $150 from Apple - Action News
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Have an iPhone 6 or 7? Now you can submit a claim for up to $150 from Apple

Eligible iPhone 6 and 7 owners can now submit a claim to be part of a class-action lawsuit that could pay up to $150 per device. CBC News answers your questions about eligibility and how to submit a claim.

Also: Am I eligible? And how do I submit my claim?

A hand holding an iPhone 6, shortly after it's launch in 2014.
A settlement of a class-action lawsuit, worth up to $14.4 million for eligible iPhone users, was approved by the B.C. Supreme Court last month. (Hannah Yoon/The Canadian Press)

This story idea came from audience members, like you, who got in touch with us. Email us your questions. We are listening: ask@cbc.ca.

Current or former iPhone 6 and 7 users in Canada can now submit a settlement claim for a class-action lawsuit that could pay up to $150 to eligible users of the affected devices.

When it was announced last month that the B.C. Supreme Court approved a proposed settlement of up to $14.4 million, many of you asked when and how to file a claim.

We had access to one of the affected phones and went through the claim process (without submitting), so we can answer your questions.

How do I know if I am eligible?

You have to have been a Canadian resident as of June 15, 2023, (excluding Quebec) who owns or owned an iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7 and/or 7 Plus device that ran iOS 10.2.1 or later prior to December 21, 2017.

There is a separate ongoing class-action lawsuit for people who live in Quebec.

In the first step of the claim process, the form will let you know if you are eligible to continue with your claim, based on your residence and device/iOS version.

A screenshot of the first step of the application process that shows whether a user is eligible or not based on their residence and device.
A screenshot of the first step of the application process that shows whether a user is eligible to make a claim. (smartphoneperformancesettlement.ca)

How do I submit my claim?

To submit a claim, you will need to fill out and submit this form by Sept. 2.

Please note: some people reported issues accessing the site on Tuesday morning after they received a host error message. It's not immediately clear what caused the issue.

If you're having trouble with your claim you can try emailing info@smartphoneperformancesettlement.ca for more help.

When you do access the form you will need to provide your name, mailing address, phone number, email and your12 alphanumerical digit deviceserial number.

You can find the serial number by going to Settings > General > About.

If you don't have your device, the barcode can be found on the phone's original packaging, receipt or invoice.

Only one claim may be submitted per eligible iPhone.

How much I am going to get? When?

Under the agreement, you could be entitled to anywhere between $17.50 and $150, depending on how many people apply.

You can choose to receive payment in the form of an email money transfer or mailed cheque.

When we went through the claim process, the exact date of payment wasn't stated before submitting.

Apple denies allegations of wrongdoing

According to the Canadian iPhone Power Management Class Action lawsuit website, the settlement is not an admission of liability, wrongdoingor fault on the part of Apple.

The company denies the allegations against it.