Health minister must sell oral health providers on dental care plan before coverage begins

Health Minister Mark Holland is on tour to sell Canadian dentists and hygienists on the new federal dental care plan as concerns mount about what the government plans to pay providers for their services.

The government started enrolling seniors into the dental-coverage plan late last year as part of a new program to deliver dental benefits directly to people who don't currently have insurance.

The first people enrolled in the program are expected to be able to start getting their teeth cleaned and treated in May, but only if they have access to an oral-health provider who has signed up to provide the care.

Dental and hygienist associations support the program but balked at the fee guides the federal government released last month, which pay out less than is recommended by provincial and territorial guides.

There are roughly 16,000 dental offices in Canada, the Canadian Dental Association said. The program also needs oral surgeons, denturists and independent hygienists offices to register.

"We need them to participate in order for this to be successful," Holland said Friday.

Holland was in Richmond Hill, Ont. meeting with various providers as the first stop in a Canada-wide tour seeking to bring dentists and other care providers onside.

He said the negotiation onfees is ongoing.

"I'm committed to really working closely with them and explaining this is iterative, where it's not going to be perfect out of the gate," Holland said.

WATCH | Dental hygienists have questions about pending national dental plan

Dental hygienists have questions about pending national dental plan

8 months ago

Duration 1:57

Dental care providers are expressing concern about how the new federal dental care plan will impact their workload and pay. The plan is set to roll out in the new year.

The program is the result of the political pact the Liberals signed with the NDP two years ago, and eventually will be available to any uninsured person with an annual family income under $90,000 per year.

The government is slowly rolling out eligibility, starting with seniors, before moving on to children under the age of 18 and people who receive the disability tax credit.

So far 1.5 million seniors have signed up to the program, but Holland said the government has not set a target for how many dentists,hygienists and other oral health providers are needed to actually perform the care.

"Even if every single provider signed up, there are still people who are just too distant to a dentist to be able to get care," Holland said, speaking about people who live in remote, rural communities.

"So this isn't going to be everybody getting coverage immediately right out of the gate."

• Do you have questions about how Canada's new dental care plan may affect you? Send an email to ask@cbc.ca.

Dentists and hygienists' associations raised concerns about the burden on patients if the government doesn't reimburse providers for the actual cost of delivering the service.

"Canadians will not be 100 per cent covered for their treatments and, in many cases, will be required to pay out-of-pocket for a portion of their treatment," said Heather Carr, president of the Canadian Dental Association, in a statement published on the association's website.

Many other dentists may choose to opt out entirely, which would lead to fewer providers and less choice for patients, she said.

Holland defended the proposed reimbursements under the program as a balance between what is fair for providers and what is fair fortaxpayers.

Most of the services listed are within 90 per cent of the suggested provincial fee guides, which are prepared by professional provider associations each year, Holland said.

There are some services for which the federal government plans to pay only between 70 and 80 per cent of the suggested fees. Holland said they're not the most essential services.

"They're sort of in the nice-to-do category, not the essential medicine category," he said.