Complaints against Payette include reports of physical contact: sources

Complainants who took part in an independent probeinto claims of a toxic workplace culture at Rideau Hall claim former governor generalJulie Payette's verbal harassment ofstaff crossed over into instances of physical contact, CBC News has learned.

The claims of physical contact were reported in testimony given to Quintet Consulting during interviews and will be included in the final report, multiple sources said.

Several sources with direct knowledge of the final report say Payette'sworkplacebehaviour went beyondscreaming at, belittling and publicly humiliatingemployees and includedunwelcome physical contact that caused someparticipants inthe reviewto feelthreatened.

CBC News has not yet seen a copy of the final report, whichis expected to be redacted to protect complainants'identitiesand releasedunder privacy laws through access-to-information requests.

Roughly 100 public servants volunteered to be interviewed during the third-party review ofthe workplace culture at Rideau Hall. Quintet Consulting's final report concludedthat Payette and her second-in-command, Assunta Di Lorenzo, were responsible for a toxicworkplace environment at Rideau Hall, according to a government source with direct knowledge.

WATCH:Allegations against Payette include physical contact, sources say

Allegations against Payette include physical contact, sources say

4 years ago

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Complaints against the outgoing Governor General Julie Payette include unwelcome physical contact with staffers, that caused some to feel threatened, multiple sources say.

Accusations of bullying staff

The Privy Council Office triggered a third-party workplace review two days after a CBC News story in July quoted a dozen former employees and current public servants confidentially claiming that Payette yelled at staff, publicly demeaned them and reduced them to tears. They also accused Di Lorenzo of bullying staff.

A large number of staff went on leave or left theirjobs at Rideau Hall altogether because they felt there was no other option, the sources said. Former employees claim they told human resources, the ombudsman and theirunion about the treatment informally,but noaction wastaken.

Payette received a copy of the final report last week and offered her resignation to Prime Minister Justin Trudeau. She announced her resignation publicly six months to the day after the CBC'sfirststory aired. Di Lorenzo also resigned that same day.

"While no formal complaints or official grievances were made during my tenure, which would have immediately triggered a detailed investigation as prescribed by law and the collective agreements in place, I still take these allegations very seriously," wrote Payette in a mediastatement on Jan. 21.

"Everyone has a right to a healthy and safe work environment, at all times and under all circumstances. It appears this was not always the case at the Office of the Secretary to the Governor General. Tensions have arisen at Rideau Hall over the past few months and for that, I am sorry.

• Read Julie Payette's full statement on her decision to resign as governor general

"We all experience things differently, but we should always strive to do better, and be attentive to one another's perceptions... in respect for the integrity of my vice-regal Office and for the good of our country and of our democratic institutions, I have come to the conclusion that a new Governor General should be appointed."

CBC News has contacted Rideau Hall and Payette'sformer press secretary for comment on the new allegations of physical contact.

Rideau Hall spokespersonYan Michaud said the office could not comment on the Quintet report because it hasnot seen it yet.

The Prime Minister's Office said it didn't have a comment and referred CBC News to the Privy Council Office. A PCO spokesperson said that "every employee in the Government of Canada has the right to work in a safe and healthy environment, and the Government of Canada will always take this very seriously."

The PCO spokesperson also said that, "in order to maintain the impartiality of this process, the report will only be released following the appropriate redactions in accordance with the law. As such, we will not be commenting on specifics of the report."

Trudeau is now facing renewed criticism over his approach to choosing Payette for the job selecting his personal pick for the role rather than using former prime minister Stephen Harper's advisory committee process to suggest suitable candidates. Opposition parties have suggested Trudeau got swept up by the celebrityof Payette, a former astronaut.

CBC News reported in September that Trudeau's office failed to check with at least two key past employers before appointing Payette, which could have exposed red flags about her treatment of staff and ability to lead.

Past workplace complaints

Payette was given severance of roughly $200,000 when she resigned from the Montreal Science Centre in 2016 following complaints about her treatment of employees, say multiple sources. In 2017, she left the Canadian Olympic Committee after two internal probes into her treatment of staff thatincludedclaims ofverbal harassment, sources said.

Privy CouncilPresidentDominic LeBlancsaid in an interview on CBC's Rosemary Barton Live on Sundaythat the government intends to make the vetting process more robust as it moves toselect a new governor general over the next few weeks.

"There was obviously a vetting process that took place, but I don't think we can pretend that it was adequate. It's being reinforced obviously and made more robust," LeBlanc said.

Trudeau said on Friday that the vetting process would be strengthened and approved for all high level appointments.

"Everyone has the right to a safe and secure workplace. People who've worked in RideauHall over the past years have done so in sometimes difficult circumstances and we thank them deeply for their work,"Trudeau told a press conference.

"We'll continue to ensure everyone who works for the government, or anywhere in Canada, continues to have safe and secure workplaces."

Trudeau spokewith the Queen by phoneon Friday to tell herthatChief Justice Richard Wagner is stepping in until he names a new governor general.