Staffing boost underway for privately sponsored Syrian refugees amid complaints

Immigration Minister John McCallum says additional staff began arriving in Canadian visa offices in the Middle East "as of today" in an effort to finalize more applications for privately sponsored Syrian refugees, as long delays continue to exasperate Canadian sponsors.

The news comes mere hours after Immigration, Refugees and Citizenship Canada could not tell CBC whether any additional staff had been deployed to the region since the minister made the pledge one month ago, sayingonly that the wheels had been set in motion with details still to come.

• McCallum sendsmore staff to Jordan,Lebanon
• Frustrated Syrian refugee sponsors get good news

McCallumappearedbefore the Commons citizenship and immigration committee on Thursday, andanswered questions from MPs about the government's initiative to resettle Syrian refugees.

"My department will make every effort to finalize the processing of the privately sponsored Syrian refugee applications that we received before March 31by the end of this year or early in 2017," McCallum said.

"This plan will come out in more detail in a short while, but it has already started and there are additional officials out there as of today."

Privatesponsors in Canadahave grown tired oflong delays. TheTrudeaugovernment slowedthe processing of applications for privately sponsoredSyrian refugees after it reached its own target of resettling 25,000 Syrians (a mix of government-assisted refugees and privatelysponsored ones) between November andthe end of February.

"At the height of the operation, we had approximately 500 government officials including visa officers and military staff deployed to work on the Syrian resettlement effort abroad and hundreds more dedicated full-time to 'Operation Syrian Refugees',"McCallum said on Thursday.

McCallum gives update on Syrian Refugees

8 years ago

Duration 1:19

Federal Immigration Minister John McCallum appeared at the Commons Immigration Committee today

In an email to CBC News late Wednesday night, a spokeswoman for Immigration, Refugees and Citizenship Canada could not confirm how many additional staff had been sent to the Middle East only that plans to boost staffing levels were afoot in Lebanon, Egypt, Turkey and the United Arab Emirates.

"Additional employees from IRCC are being deployed to the Middle East (Beirut, Ankara, Cairo, Abu Dhabi) to assist with processing Syrian privately sponsored refugee applications," said departmental spokeswoman Sonia Lesage in response to a query from CBC.

"Details are being finalized as part of operational planning," she said on the eve of the minister's appearance at committee.

Lesage said"more than 65 full-time employees" are working in visa offices in Amman, Ankaraand Beirut along with "dozens" more staff in Canada.

Private sponsors formnational group

A month after McCallum's pledge to boost staffing levels, private sponsors in Ontario are issuing a rallying cry to other Canadians who find themselves in a similar situation.

• Syrian refugees not arriving quickly enough say B.C. private sponsors
• Syrian refugee sponsors upset with slowing pace of arrivals

"We are creating a national organization so we can speak with a good, strong voice," former Toronto mayor JohnSewell, who is leading the charge, said in a phone interview with CBC News.

"There doesn't even appear to be an uptick in the number of Syrian refugees arriving in Canada," Sewell said on Wednesday, prior to another weekly meeting with his group.

According to Sewell, private sponsors have expressed concerns with thelevel of "disarray"in the Immigration Department.

"Frankly, it's an extraordinary mess," hesaid on Wednesday.

Private sponsors who respondedin large numbers to the government's plea for help to resettle refugees who are fleeing poverty and war amid the crisis in Syria say they have become"disillusioned" with the government's efforts.

Sewell said there are approximately 9,000 groups that have raised the funds required to sponsor a Syrian refugee family but who are still waiting for their arrival.

"We think they have deposited into charitable accounts at least $200 million," Sewell said.

Sewellis of the viewthe Liberals should focus their resources on assisting private sponsors and Syrian families who have been left to scramble, rather than bring in more government-assisted refugees.

McCallum tells MPs 98% of Syrian Refugees have found housing

8 years ago

Duration 1:54

Federal Immigration Minister John McCallum appeared at the Commons Immigration Committee today

'Work is by no means done'

McCallumtold the Commons committeethe Liberalshopeto resettle another 25,000 government assisted refugees from Syria by the end of 2016,

The minister said that while some challenges remain, 98 per cent of government-assisted refugees are in permanent housing.

"It's largely mission accomplished now," McCallum said on Thursday.

Except for those rare cases with special needs, theremaining two per cent should be in permanent homes "within the month," McCallumsaid.

"But of course, the work is by no means done, because there are areas of language training and finding jobs and other things which are far from complete."

McCallumsaidthe Liberal government's initiative to welcome 25,000 Syrian refugees in a period of four months was nothing short of "unprecedented."

"I am probably the only immigration minister in the world whose major challenge is not being able to deliver enough refugees, quickly enough, to satisfy the amazing generosity of Canadian households and Canadian families who want to sponsor them."

McCallum said while "this is good problem" to have, "it's still a problem."

"We have started to deploy additional people into the region in order to expedite those refugees as quickly as we can."

Syrian refugee update

8 years ago

Duration 6:59

Minister of Immigration, Refugees & Citizenship, John McCallum, gives an update on plans to send additional staff to the Middle East in order to expedite processing for privately sponsored Syrian refugees.