Nexus trusted-traveller program to resume fully by April 24 after year-long standoff - Action News
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Nexus trusted-traveller program to resume fully by April 24 after year-long standoff

The federal government says the Nexus trusted-traveller program will ramp back up fully within five weeks, allowing frequent border crossers to complete their applications and speed up their trips.

Canada-U.S. clash led to massive backlog in applications for expedited travel program

A woman border officer faces a woman passenger at an office in an airport.
A Canada Border Services Agency officer speaks with a traveller at the Nexus office at the airport in Ottawa on May 8, 2012. The federal government said Monday the Nexus trusted-traveller program will be back up within five weeks. (Adrian Wyld/The Canadian Press)

The Nexus trusted-traveller program will ramp back up fully within five weeks, allowing frequent border-crossers to complete their applications and speed up their trips, the federal government said Monday.

Registration for the program has been on hold in Canada for nearly a year after Nexus enrolment centres unlocked their doors in the United States, due in part to a clash over U.S. agents' right to carry guns on Canadian soil.

The standoff led to a massive backlog in applications for the program, which allows pre-approved travellers to cross the border more quickly.

A compromise announced at a summit in Januaryestablished thatCanadian border agents will now interview Nexus applicants separately from U.S. agents at eight Canadian airports,rather than together as they did before the COVID-19 pandemic.

The Canada Border Services Agencysaid in a release Monday thatenrolment centres will reopen for applicant sit-down interviewsat the Halifax and Winnipeg airports on March 27.

A staggered reopening will follow at the six other airports where customs preclearanceis offered: Vancouver on April 3, Calgary and Edmonton on April 12, Montreal on April 17 and Toronto and Ottawa on April 24.

Public Safety Minister Marco MendicinosaidNexus isa "win-win" for Canada and the U.S., despite the inconvenience of separate interviews.

"That's why we're finding new, flexible solutions to cut wait times and enlarge the program. The reopening of Nexus airport enrolment centres in Canada is making a major difference reducing the backlog, expanding capacity and helping more people get Nexus cards," he said in a mediastatement.

A man in a grey suit with a blue shift and a green tie stands.
Public Safety Minister Marco Mendicino rises during Question Period, in Ottawa, Monday, October 24, 2022. Mendicino said the government is working on expanding the Nexus program. (Adrian Wyld/The Canadian Press)

The agency said in July that the number of Nexus applications had ballooned by 21 per cent in just three months to nearly 342,000,though it said in an email Monday the backlog has shrunk to 269,000.

Under the agreement, Nexus applicants would sit down with U.S. Customs and Border Protection officials at an airport preclearance facility for that portion of the process before boarding a stateside flight provided theirtravel isimminentand they are leaving from one of the eight designated airports.

The chat will happen only after applicants take part in a separate, appointment-only interview with Canadian agents at a Nexus airport enrolment centre.

New applications can take up to 12 to 14 months to process, including an initial risk assessment, said CBSA spokespersonRebecca Purdy.

Word of the arrangement first crystallized as the heads of government for Canada, the U.S. and Mexico wrapped up their North American Leaders' Summit in Mexico City on Jan. 11.

Two other, more roundabout avenues exist for first-time Nexus applicants.

They can set up a joint interview at one of 14 "land enrolment centres" in the U.S., or they can do a "split interview" at one of two Canadian land enrolment centres already in place at the Thousand Islands and Peace Bridge land entry points in Ontario followed by a sit-down at a U.S. land enrolment centre, according to the release.

The announcement gave no word about whether the two countries would expand that split-interview process to other sites, a possibility the two governments had been considering earlier this year.

Canada and the U.S. grappled for close to a year with how to clarify legal protections for American customs officers who worked at the once jointly staffed centres.

Customs and Border Protection confirmed last summer the hold-up revolved around legal "authorities" for its Nexus office staff.

"One example could include the authority to carry or have access to a firearm while on duty," spokespersonRhonda Lawson said in an email at the time.

Two senior Canadian government sources told The Canadian Press last year the U.S. wanted its customs officers working in Nexus centres to have the same protectionsofferedto itspreclearance officers in Canada under a binational agreement;sidearms were a major sticking point in the talks. Under the new deal, those protections will stay in place since the officers will work in preclearance areas, not Nexus offices.

The sources spoke on the condition of anonymity because they were not authorized to discuss the matter publicly.

All first-time Nexus applicants whose initial submissions are approved must come in for an enrolment centre interview before they get the green light. Some existing cardholders must also book a sit-down to renew their membership, which expires after five years.

About 75 per cent of current Nexus members are Canadian citizens, and another three per cent are permanent residents, according to the border agency.