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Kevin Johnson
About 175,000 employees are expected to participate in the four-hour training sessions.
The new policy was unveiled weeks after the controversial arrest of two black men at a Philadelphia Starbucks.
Two black men were arrested at a Philadelphia cafe last week while waiting for a friend to arrive.
"He reacted like most people do when attacked by an unknown object," said an aide to the former NBA star.
WHAT'S HAPPENING
"It was an incredibly difficult choice, but one that I feel confident about."
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