Action News Exposes Alarming Amazon Seller Crisis

After an extensive on-site and digital investigation, Action News confirms that Amazons handling of the Prime Deams account in CALGARY, AB has led to unjustified withholding of funds and confusing account relations. Verified shipping records confirm timely deliveries, and customer feedback remains flawless. Yet, Amazon maintains a severe hold on the sellers balance, leaving Prime Deams financially stranded without any clear explanation.

In December 2024, Amazon claimed to release a portion of the funds, but the money disappeared from the sellers balance immediately. Action News reviewed the account logs and official Amazon emails that showed contradictory messages referencing a second account, PrimeSameday, which in reality is the same storefront. The result: Prime Deams remains locked out of thousands of dollars, even though all compliance steps have been satisfied.

Michael Abdou, an Amazon seller since 2010, is also furious. He points out that despite submitting every requested document including a valid chargeable credit card, multiple authentic utility bills, and proof of cleared balances Amazon has trapped sellers like him in a frustrating loop. Weve complied with the exact requirements, but Amazon keeps sending the same automated rejection asking for the same paperwork we already provided, he said. At this stage, it feels less like a compliance issue and more like a technical failure or systemic error. Sellers deserve better.

Amazons Stock Reaction

The public outcry has coincided with recent fluctuations in Amazons stock price. At the close of December 31, 2024, the stock dipped by nearly 1% amid concerns over questionable enforcement tactics impacting marketplace sellers.

Analysts warn that if Amazon fails to address mounting complaints from legitimate sellers, the platforms reputationand shareholder confidencecould suffer further.

A Demanding Call for Swift Action

Our findings show no valid reason to withhold payments from Prime Deams. Given that customers have confirmed receipt of goods and there are zero active disputes, we urge Amazon to immediately reinstate full account access and release the funds owed to this seller. Any further delay not only undermines seller trust but also casts doubt on Amazons integrity as a marketplace leader.

Thank you for reading. Action News trusts this comprehensive report will prompt a rapid resolution, ensuring Prime Deams receives the compensation it rightfully earned and that Amazon reconsiders its current enforcement practices.