TransLink fare gate policy tweaked to accommodate people with disabilities

TransLink has announced it is tweaking its fare gate policy to better accommodate people with disabilities.

Starting April 4, fare gates will be closed at all SkyTrain and SeaBusstations as originally planned, but now staff will be on hand to assist customers who need helptapping in or out.

• TransLink can't close gates until access issues addressed says minister

• Compass Cards and fare gates: how budgets and deadlines have grown and changed since 2005

• New TransLink boss Kevin Desmond pledges to restore confidence

When staff isn't available one accessible fare gate will remain open.

The changes were announced in a statement released by TransLink and are a direct response to a statement made last week by Peter Fassbender, minister responsible for TransLink, demanding the corporation "assure unfettered access to every person no matter what their circumstance, whether they're seniors or persons with disabilities."

Starting April 4, customers will need to have a Compass Card or Compass Ticket with a valid fare when using the SkyTrainor SeaBus.