Tips to make refugee families feel welcome

More than 1,000 Syrian refugees will be starting new lives in Waterloo Region this year, facing challenges like their first Canadian winter and navigating the health system.

Ana Luz Martinez, a former refugee from Guatemala who is now the settlement program coordinator for the KW Multicultural Centre, has some advice for region residents who want tohelpthe families adjust.

Martinezsays the refugee families will undergo a number of emotions during their first months here: excitement, fear of the unknown, sadness for what they left behind and eventually, even homesickness.

• Syrian refugee flees certain death, begins new life in Kitchener

A family's children willplay a key role in creating the community network the whole family needs, says Martinez.That's becausethechildren will be interacting withnewclassmates and teachers every day, which is oftenmorecontact than theirparents, who might be at home or taking classes,willhavewith other adults.

Martinez says neighbours and other parents can also be a valuable source of information when it comes to play groups, drop-in centres, and local facilities such as ice rinks.

What you cando

Here are some tipsfor parents from Martinezand CBC K-W parenting columnist Tenille Bonoguore:

• Talk to your children about acceptingnewcomers, regardless of where someone has come from.
• Encourage children to welcome everyone who is new at school,notjustrefugees.
• Point out that many new arrivals face more challenges such as language or shyness, so encourage children to be patient and understanding.
• Invite refugee children or families over for play dates. Butdon'tpry for information about what they have gone through. Play time is for play. Set a coffee date if you want an adult chat.
• Don't make assumptions about cultural issues, because everyone is different.
• Ask about cultural or dietary restrictions ifyou'reinviting them over for a meal.

Finally, Martinez says although you may be curiousabout the hardships refugees may have faced, and genuinely interested in helping them,it'simportant to be sensitive. Remember that some families will need time beforethey'reready to share their experiences.

Giving newcomers space and building trust is the most important factor to helping a refugee family adjust to their new home.

Books can help

According to Bonoguore, books can also can help shape your conversations with your children.

A few to check out are:

• "Far Far Away" by Robert Munsch
• "When I Get Older" by K'naan
• "The Cat from Kosovo" by Mary Jane Hampton