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Manitoba

With no cell service, some rural Manitoba residents left with no warning of tornado

The only warning some Alonsa-area residents received of a massive incoming tornado Friday night came from looking at the sky, despite a new cellphone alert system for extreme weather and Environment Canada bulletins before it touched down.

Issues with phones prevented officials from warning people, municipality's CAO says

Community members are beginning to clean up from the tornado, which scattered debris and levelled some homes. Some say they were left with little warning due to the lack of cell service in the area. (Erin Brohman/CBC)

The only warning some Alonsa-area residents received of a massive incoming tornado Friday night came from looking atthe sky, despite a cellphone alert system for extreme weather and Environment Canada bulletins before it touched down.

The government'sAlert Readyisa national warning system to send out emergency notifications from government agencies via broadcast and cellphone push alerts.

Environment Canada says it issued a tornado warning at 8:17 p.m. CT 13 minutes before the tornado touched down. It swept through theAlonsa, Silver Ridge, and Margaret Bruce Beach area over about 20 minutes, leaving an 800-metre-wide path of destruction in its wake, and killing a 77-year-old man.

"We actually had the tornado warning out this time before the tornado had formed," saidNatalieHasell, a warning preparedness meteorologist with Environment Canada."For our purposes, Alonsa was a great success."

But many peoplesaidthey never received the alert.

Hasell, who went to the area on Saturday, said she spoke with some residents who didn't get any warning.

"Alot of them were outside at the time and they could see what was coming, but that didn't give them a lot of advance notice either," she said.

Pamela Sul, chief administrative officer for the Rural Municipality ofAlonsa, said she saw a warning pop up on her television.

She decided to flee the storm, and only then did her cellphone get reception she received the alertabout half an hour after the bulletin was broadcast.

The lack of service also prevented localofficials from warning residents in the area, she said.

Alonsa tornado destroys shop

6 years ago
Duration 0:46
A man has died after a tornado touched down in the Alonsa, Man., area on Friday night, RCMP confirmed.

"We couldn't phone to warn anybody. We were filming this, we were out on the road, and we could see it coming and the direction it's going, and you can't phone anybody," she said.

"That's been a concern for quite a while."

In June,CBCNews reportedthat many residentshad been without cell service for six weeksafter cell towers near Amaranth and Ebb and Flow, Man., were upgraded.

A spokesperson for Bell MTS says the telecom recently upgraded wireless sites in that area to the LTE Advanced network, but thatsome pockets where coverage was already limited may have seen reduced coverage. Those areas generally use slower HSPA technology, whichisn't compatible with Alert Ready notifications, Michelle Gazze said.

The company is working on a solution, shesaid.

In a statement, Manitoba Infrastructure Minister Ron Schuler expressed condolences to the family of the 77-year-old man who died in the storm.

"Our government continues to work with phone companies,[Environment Canada]andPelmorex, the company who has developed the Alert Ready program, to ensure thatManitobanshave access to timely alerts on theircellphones," he said in the statement.

"This is one tool that people have to be aware and ready for severe weather, but it is not the only tool."