Teen says she was assaulted by Winnipeg Transit driver over transfer dispute

A Winnipeg teenager says she was assaulted by a 51-year-old female Winnipeg Transit driver on Wednesday after she asked for a bus transfer too late after boarding a bus.

Winnipeg police arrested the driver Thursday. The woman, whom police did not identify, faces charges of assault and public mischief.

Caley Fawcett, 17,planned to take theroute12 busto Polo Park Wednesday morning. She got on about 10:30 a.m. at Shaughnessy Street with her nine-month-old son and a male cousin.

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Fawcett said her son started crying right after she boarded, so she sat down to console him.

"I totally forgot to get a transfer," she said.

Fawcettlaterexplained her situationto the bus driver, but the driver refused to give the teenatransfer, saying too much time had passed and it was against transit policy.

17-year-old says she was assaulted by Winnipeg Transit driver over transfer dispute

9 years ago

Duration 1:54

A Winnipeg teenager says she was assaulted by 51-year-old female Winnipeg Transit driver on Wednesday after she asked for a bus transfer too late after boarding a bus.

"Any other bus driver would've given me a transfer," saidFawcett, who said she thenswore at the driver.

The bus driver accused Fawcett of verbalassault,saidFawcett. Tempers escalated from there.

"I called her racist," said Fawcett, who is Filipino and describes the driver as white.

Soon after, the bus driver pulled over nearValour Road and Sargent Avenue, Fawcettsaid,and demanded she and her cousin get off the bus.

"As I was getting off the bus I'm turning the stroller and she's like, 'Oh I feel f---ingsorry for your son,' and I, like, looked ather and was like, 'What? You feel sorry for my son?' And then she just swung at me, punched me in the face, right in the nose," Fawcett said.

"I was in tears because when someone hits your nose, you tear up."

Fawcett said she swung back at the driver's face, knocking off herglasses.

The teen said she picked up the driver's glasses and handed them back to her before the physical altercation continued.

"After that she was like, 'Get off the bus! Get off the bus!'" Fawcettsaid.

She alleges the driver hit her in the face several times, pushing her toward the door. When the driver hit her in the back of the head,Fawcettsaid, she punched the driver backin the face, leaving herwith a bloodynose.

Never in my life would I think a bus driver is going to assault me.- CaleyFawcett

Winnipeg police said Thursdaythe driver reported that Fawcett attacked her first. After speaking with the teen and reviewing security footage, police allege the driver was the one who started the physical altercation.

Fawcett said she is still in a state of disbelief about the incident.

"Never in my life would I think a bus driver is going to assault me," she said.

The driver has been released on a promise to appear in court at a later date.

The City of Winnipeg declined to comment on the case, saying it's a "human resources matter."

Drivers 'caught in the middle,' union says

The union representing Winnipeg Transit drivers says it does not condone violence on buses.

Unfortunately, it's all too familiar to see afare disputeturn violent, said Amalgamated Transit Union Local 1505 president John Callahan, who added it's time for Winnipeg's transit system to move toward automated fare payment systems.

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Bus drivers already have a tough enough job keeping their buses on schedule and ensuring the safety of passengers without having to collect people's payments and issue transfers, Callahan said.

"Whoever pays, they get a transfer. The transfer is your receipt that you paid a fare," he said. "Fare operators randomly enter the buses and everyone needs to show their receipt that they paid."

Callahan noted there were 60 assaults on Winnipeg Transit drivers last year, and two-thirds of those incidents involved fare disputes.

"The operators are caught in the middle, trying to enforce policies, and I think it is best left out of their hands," he said.

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Coun. Janice Lukes, a member of council's finance committee,said she hopes a smart-card fare payment system that is in the works will make things easier for transit drivers.

"There's an awful lot for drivers to focus on and driving should be their number one focus, right? Driving, you know, letting passengers on and off. The whole monetary aspect of it brings a whole other dimension," she said Friday.

The new system would allow riders to tap a pre-loaded card on a reader to pay their fares.

The smart cards were tested in Winnipeg in June 2015, but Winnipeg Transit officials identified a number of problems that they wanted to work out before the system is fully implemented.

Officials are expected to make a presentation about the smart-card system to councillors on March 1.