Elections Canada voter list mix-up leaves Montrealer scratching head

One Montreal voter is encouraging everyone to double-check they'reregistered to vote after a mishap with Elections Canada.

Genevive Grenier has lived at the same Montreal address for 12 years.

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She's voted in every election since moving in: municipal, provincial and federal.

"Iwas one of those people who just assumedI'vebeen here for 12 years, of course there isn't going to be a problem. But there was that little, little feeling of maybe I should just check just in case," Grenier said.

Grenierwent to theElections Canadawebsiteto make sure she was registered, but her name wasn't listed at her currentaddress on their online form.

Grenier phoned Elections Canada, and some back and forthan employee foundher name registered ather oldaddress in Ontario.

I'vebeen here for 12 years, of course there isn't going to be a problem- Genevive Grenier, Montreal voter

"I said 'How can that be? I've never had an issue before ... She said, 'This is a new system and obviously there are some glitches.'"

Grenier will have to submit her proof of residency ahead of time in order to vote on Oct. 19.

She said she's glad she happened to check online, and she's encouraging others to do the same.

Elections Canadaspokesman Serge Fleyfel saidthis is the first time he's heard of case like this.

He said the online registration system was created for exactly that reason so that anyone can go online and make sure they're listed to vote at the right address.

Fleyfelsaid everyone in Canada who's registered to vote will receive a voter information card in the mail by the end of September.

Elections Canada will also send out vote reminder cards.

Fleyfel said if you receive a reminder card, but not a voter information card, you might not be on the electoral list.

He said Canadians cango online or call Elections Canada if they have any problems.