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Whitehorse contractor fired off Whistle Bend pond repair project

Norcope Enterprises says the Yukon government needs to look at how it handles contracts including putting in a better process for dealing with problems that arise during construction.

Norcope Enterprises says the Yukon government needs to look at how it handles contracts

Work has been stopped on repairs to the Whistle Bend pond while the government re-organizes the project. (Dave Croft/CBC)

Whitehorse contracting company Norcope Enterprises is asking for changes in how government contracts are handled after it was fired froma government project.

Norcope was hired last year to fix a man-made pond in the Whistle Bend subdivision that was beginning to look and smell like a sewage lagoon.

The $909,967project included a new system for pumping water to better regulate the level ofthe pond.

The Community Services department says in a statement the project was behind schedule, and there were numerous deficiencies in the work done by Norcope Enterprises.

The government took the contract away from Norcope on March 2. It says it will look for another contractor to finish the job and it's "cautiously optimistic" it can be completed soon, at littleor noextra cost.

The retention and evaporation pond in Whitehorse's Whistle Bend neighbourhood was full of algae blooms in 2016. (Vic Istchenko/CBC)

But a project manager with Norcope, Scott MacCallum, said deficiencies are not uncommonand contractors typically fix them.

MacCallum, who recently moved to Yukon from the Maritimes, said the Community Services department is using an outmoded method of handling contracts.

Problems with the design, working during the winter, and other factors also contributed to the problems, he said.

"Any other contractor that would have been in there if we weren't the low bid, somebody else would have had to work out the same issues," said MacCallum.

MacCallum said he wants to work with government officials to find ways to prevent something similar from happening again.

Scott MacCallum of Norcope says the territorial government should consider more modern methods for handling contracts. (Dave Croft/CBC)

He cites aninstance when Norcope, following the designs it was given, went to install an underground pipe andfound an existing pipe had already been buried at the same level.

The government's solution also proved to be unworkable, he said, causing a considerable delay in the project.

He said Norcope will lose money on the project, andleaving it unfinished is a bitter blow to company owner Doug Gonder.

"You know everybody's got pride in their work and their business and their company," said MacCallum.

"It's a hard thing to swallow. Take away the financial impact, and the losses that we're trying to absorb here now...the other side of things still bothers him a great deal," he said.