40 residents staying in hotel after explosion at CBRM seniors' complex

Nearly 60 people living in aseniors' complex in Sydney, N.S.,have been forced to leave following an explosion at the building, Cape Breton Regional MunicipalityMayor Amanda McDougall confirmed to CBC News.

"What we do know is that there was a significant amount of snow on the roof of the building that had compromised the lines from the propane tank into the building and unfortunately something ignited from within and there was an explosion," McDougall saidFriday evening.

She addedshe's anticipating a full report from an inspector.

McDougall said one resident of the provincially run Silver Birch Manor isbelieved to have seriousinjuries. She said those who didn't have family to stay with were taken to a hotel with support from the Canadian Red Cross.

A release Saturday from the Cape Breton Regional Policeconfirmed that awoman was seriously injured and was taken to hospital.

Red Cross

Canadian Red Cross manager Gwen Jarabeksaid as of Saturday about 50 residents were registered with the organizationand 40 were staying in a hotel.

She said some residents are staying with family and friends.

Jarabek said the Red Cross worked with regional housing to secure hotel rooms very quickly.

"The other piece that we immediately started helping with was access to medications, food and clothing," Jarabek said.

She said the work was being done in collaboration with the Salvation Army.

Continuing care for residents that need it was arranged through regional housing and Nova Scotia Health, Jarabek said.

The explosion happened around 4 p.m. on Friday. Photos from the sceneshow a large hole blown out of one side of the building.

First responders, includingCape Breton Regional Police, Fire and Emergency Services and EMO attended the scene.

The explosion comes as Cape Breton continues to dig out after the heaviest snowfall in the area in years.

Family member worried

The family of one resident who is deaf and has dementiahas been scrambling to get an interpreter.

Shelley MacLean-Reid says her aunt, Margaret MacLean,is among the residents who were forced to evacuate.

She saidshe was on her way home from work when she heard about the explosion and immediately tried to get more information about what was happening with her aunt.

She said her elderly auntlives by herself and would not have understood what was happening. The confusion would have been compounded by her dementia, MacLean-Reid added.

Emergency services and the Red Cross made multiple phone calls trying to get an interpreter for her aunt, MacLean-Reid said.

"The barrier for getting an interpreter is unreal," she said.

She said her aunt has since been taken to Cape Breton Regional Hospital and the interpreter there has not been providing them with any information.

MacLean-Reid said because the family was not able to reach anyone from theSociety of Deaf and Hard of Hearing Nova Scotiansto provide them with a referral to get an interpreter through the health-care system, they have had to hire one at their expense.

WATCH | Relativeof deaf senior frustrated by difficulty getting interpreter:

N.S. family 'paying out of pocket' to get support for aunt evacuated from seniors' home

8 months ago

Duration 6:31

Shelley MacLean-Reid's aunt, who is deaf and has dementia, was among those forced to leave a seniors' complex in Sydney, N.S., following an explosion at the building on Friday. Since then, getting proper support for her has been challenging. 'The barrier for getting an interpreter is unreal,' MacLean-Reid said.

4 calls regarding damaged propane lines

Chris March, the acting chief of the fire department, said this was the fourth call the department had this week regarding heavy snow loads damaging propane lines.

"The large amount coming off the roof, with the velocity of the fall, is causing damage to the lines," he said Saturday morning.

March recommended that people who have propane hookups to their home have them checked out by their provider if large amounts of snow have fallen on them.

"You don't wanna go digging around poking at it yourself," he said.

McDougall said she's concerned about other potentially compromised buildings in the area.

'We need the army here'

CBRM council called a local state of emergency after the snowstorm, which brought 150 centimetres of snow to parts of the island. A provincial state of emergency was not declared,and Premier Tim Houston suggested on Tuesdaycriticized the municipality's action."

Houston apologized for his comments soon afterwards.

McDougall said Friday's events showed that the danger of the historic snowfall hasn't passed and the municipality needs help.

"We need the army here, quite frankly.This is critical when seniors' complexesare exploding," she said.

McDougall said a restaurant in Sydney, 7 by 7, posted photos to Facebook on Friday showing its ceiling caving in from the amount of snow on the roof. Prior to that, the local animal shelter had to vacate over fears its roof could collapse.

"We need exceptional supports right now to help us with this snow removal and investigationsand inspections on structural integrity of buildings all of it," she said.

"This is exactly whywe called the state of local emergency. You know, we've been through these types of events before and ... it's not those immediate moments that are going to show the true depth ofthe impact of of the the emergency."

McDougall said many 311 calls to the municipality are from residents concerned about the amount of snow on their homes.

She said she had been contacted on Friday by federal and provincial cabinet ministers. She said she's expecting"tremendous amounts" of supportcoming in the next week.

"Everybody who can be is engaged right now," she said.