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Toronto

GO Transit combats loud-talkers, feet on seats with etiquette campaign

Sometimes unwritten rules need to be laid out.
GO Transit is taking aim at riders on their worst behaviour. (GO Transit/YouTube)

Sometimes unwritten rules need to be laid out.

GO Transit is taking aim at riders breaking implicit public transit conventions in its new etiquette campaign.

Loud-talkers and feet on seats top the list of behaviours that peeve GO Transit riders, according to the transit agency.

"Most of our customers, they follow etiquetterules," said Metrolinx spokespersonAnne Marie Aikins.

"We're Canadian after all," she said.

But the agency has fielded an increasing number of complaints related to rider behaviour over the last few years.

"We don't have enough staff to policeevery floor of every train of every trip," Aikins said.

The hope is that riders will feel empowered to address rude or inappropriate behaviour, she said, rather than "seethe silently or be confrontive."

The campaign officially gets underway next week and will include posters on GO Transit'sfleet of vehicles. The hashtag#etiquettefailwas launched alongside it but Aikins advises against public-shaming.

"I don't think that really changes behaviour," she said.

In November, GO Transit increased its fines for offences such asputting feet up on seats.

Transit riders love to rant about their rude counterparts. These were among your horror stories.

Massive backpacks

Nail-clipping (hands and feet)

Feet or belongings on seat

Rushing the doors

Flossing?!

Loud talking

'Manspreading'

Eating earwax?!