'It's heartbreaking': Homeless during pandemic left out in the cold figuratively and literally

Red and blue tents dot the landscape in Montreal's Cabot Square. It's nota farmersmarket or a craft show, but a makeshift place for the homeless to go during the COVID-19 pandemic.

These tents aren'twhere the city's most vulnerable estimated to be more than 3,100,but likely much higher can seek shelter. They're where they can get food, perhaps a small blanket or a mask to protect themselves against the deadly coronavirus that causes the COVID-19 disease. It's an illness that has claimed the lives of more than 130,000 people globally and 1,273people in Canada, with 630in Quebec alone.

Advocates for the homeless say Canada's homeless are being neglected during the outbreak and are calling on governments to step up and provide housing to the most vulnerable. While the public's attention is focused on seniors' residenceshit hard by COVID-19, the homeless, too, are at a greater risk of succumbing to the illness, as they often have underlying health conditions.

With most shelters full and operating at a lowered capacity to adhere tophysical distancing rules, some cities, such asMontreal, Vancouver, Calgaryand Toronto, are putting upthe homeless in hotels. But advocates say there are too few beds and not enough being done.

Nakuset (she doesn't use a surname)is the executive director forthe Native Women's Shelter in Montreal and co-administrator at Resilience Montreal, a collaboration between the shelter and Nazareth Community, a non-profit day shelter in the city. She is frustrated that the homeless are being left out in the cold figuratively and literally during this pandemic.

So it's kind of like everyone just kind of turned their backs.- Nakuset, executive director ofNative Women's Shelter

"It's really difficult to see that the city could declare a state of emergency for the homeless and just offer 222 rooms. That's not enough," she said of Montreal's declaration on March 27. "They have no where to go. All the shopping malls are shut down. All the accesses to the metro are pretty much shut down. There's not enough food. There's not enough warmth. There's not enough of anything. So it's kind of like everyone just kind of turned their backs."

To date, there are 10 COVID-19 cases in Montreal's homeless community.

At the best of times, if there are any, the homeless face incredible challenges, but no time as great as now, Nakuset said. Those who exhibit symptoms face stigma or the inability to be housed at one of the fewempty hotels taking in those who test positive for the disease. Some who have pets may be turned away. For others, there is a fear of people in positions ofauthority, such aspolice or even paramedics.

Nakuset urgedthe city to provide more access to hotels that are empty amid the crisis so the homeless can at least keep warm as well as stick to the physical distancing guidelines.

"God, you know,we have to do better," she said. "If this mayor is going to call a state of emergency for the homeless, you have to do better. Be like Toronto: open 500 rooms."

She's also frustrated with the federal government's response.

"When Justin Trudeau does his messages, his messages are for those that are privileged to have an apartment or home. His message is never to the homeless," she said. "The fact that the government is going to give $1,500 to migrant workers to self-isolate?Wait a minute. You're not offering that to the homeless population.Everyone, leave the country and come back as a migrant because you're better off."

City hall protest

While Toronto's public health agencysaid it has moved more than 1,000 people "to programs that meet a range of client needs, including spaces in community centres, hotel roomsand permanent housing, we are on track to move another 1,000 into new spaces by April 30."

The agencyalso saidit has"secured" more than 1,200 spaces at 12 hotels. Elevennew facilities have been mobilized with more than 470 spaces to allow for physical distancing.

But some advocates think Torontoisn't doing enough or acting fast enough.

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On Wednesday, doctors, nurses and front-line workers joined together with advocacy groups to stage a physically distanced protest at city hall calling on the city to speed up its efforts to safely house the city's homeless population.

To date, there have been 60 confirmed cases in shelters across Toronto among the estimated 5,000 people using the facilities, according to Toronto Public Health.

Sanctuary Toronto, a Christian charitable organization,is offering a place for the homeless and more vulnerable in the community. It has distributed roughly 100 tents with more than a dozen atits downtown location.

'You kind of wonder if anyone cares'

"This is not what we prefer,"said Doug Johnson Hatlem, a street pastor at Sanctuary Toronto."We prefer for everybody to have safe, affordable housing where they can distance on their own.The best would be to get everybody into housing right away. That's not possible given the state of housing in Toronto, but there are thousands of empty hotel rooms."

And while Sanctuary Toronto is open a few hours of the day, itcan't provide housing. That's why it has allowed people to set up tents.

Nikki Renaud and Romeo Pratt areusing Sanctuary's services, but they have their own concerns.

"I feel safer, but I mean it's hard at the same time, because people come and go, and we can'tself distance properly," Renaud said.

The couple haveseen their share of deaths in recent weeks, and they mourn alone, unable to hold even a memorial for their friends.

"You kind of wonder if anyone cares," Pratt said.

Staff safety a concern

In an unprecedented move, Doctors Without Borders, which usually operates in developing countries, is building a 400-bed facility for the homeless who test positive for COVID-19. Itwill be run by local health-care workers in Toronto.

"It's an important effort and one that is really vital, but is also, I think, a sobering reminder of thepotential magnitude of the problem that we would be facing if there's extensive spread of COVID-19," said Stephen Hwang, a staff physician at St. Michael's Hospital in Toronto, and director of MAP Centre for Urban Health Solutions.

Hwang understands first-hand the vulnerability the homeless population faces. On top of his two roles, he runs a clinic at Seaton House, a Toronto men's shelter. But because he works in the hospital and wants to mitigate the risk to those usingSeaton House, he's not going to the shelter.

'Very concerned'

He'snot just concerned about the homeless. He also worries about the safety of staffworking in shelters.

"They are very concerned about the potential for an outbreak in their shelter and getting it themselves," Hwang said.

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Back in Montreal, Nakuset continues to fight for those who can't fight for themselves, meeting with city representatives to find solutions and to act quickly, and hopefully even provide a doctor on site at Cabot Square.

But she's also trying to boost the spirits of those who are seeking some sort of shelter during these challenging times.

"All those people that are usually used to being indoors, have not been for a month," Nakuset said. "It's heartbreaking."