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Company that arranges military moves has been hacked, defence department confirms

The private company that assists members of the Canadian military and foreign service when they move across the country or around the world has been hacked, says a Department of National Defence note issued internally late Friday.

Internal DND message warns military members to 'take precautionary measures'

Three soldiers, laden with gear, march across the grounds of a military base.
Troops march at CFB Kingston in Kingston, Ont., in November 2015. (Lars Hagberg/The Canadian Press)

The private company that assists members of the Canadian military and foreign service when they move across the country or around the world has been hacked, says a Department of National Defence note issued internally late Friday.

The breach involves the personal information of Canadian government employees held by Brookfield Global Relocation Services (BGRS), whose company website has been offline since Sept. 29.

The internal message was released to CBC News after a number of military members reached out to express concern about how the absence of the online portal was affecting their moves.

The federal government has contacted the relocation company to find outwhat happened, but the internal note says the company "has now confirmed that unauthorized access was obtained to Government of Canada (GC) personnel information held by BGRS and as such we are providing notification of this incident."

The internal message warned members with open files to "take precautionary measures including updating login credentials."

The internal message gave no indication of the size or scope of the breach.

It also told membersto monitor "their financial and personal online accounts for any unusual activity."

BGRS has been providing relocation services to the Canadian government since 1995. According to an online DND document, itadministers 20,000 federal moves each yearinvolvingover 8,000 suppliers.

Somemilitary members in the middle of moves said they've been asking for updates for weeks and reportedrumours in the ranks that the site had been taken down in a cyberattack.

The internal note said the federal government is still assessing the impact and examining the BGRS investigation.