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Posted: 2018-01-02T13:10:17Z | Updated: 2018-01-02T13:35:33Z

A train company in the United Kingdom has apologized unreservedly after it responded to a complaint about sexism with a sexist comment.

Emily Lucinda Cole used Twitter to call out an unidentified male Virgin Trains manager, who she said told her go ahead honey when she threatened to complain about being moved into a busy car on a packed Edinburgh to London journey.

The term was hideously patronising in contexts such as these, Cole posted on Tuesday morning.

When virgin trains mess up and the older male train manager in the resulting conversation dismisses you with that hideously patronising word women shudder at in contexts such as these: \"honey\" @virgin_trainsEC.

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When virgin trains mess up and the older male train manager in the resulting conversation dismisses you with that hideously patronising word women shudder at in contexts such as these: "honey" @virgin_trainsEC .

Emily Lucinda Cole (@EmilyLucindaRC) January 2, 2018

The person running the companys verified Twitter account replied by asking Cole if she would prefer to be called pet or love the next time it happened: