A Wendys district manager in Massachusetts is under fire after he blamed a restaurants bad customer service on the town where it is located.

It all started on Sunday when Matthew Rose contacted Wendys corporate office to gripe about two terrible experiences he had at a Wendys in Wareham, according to Boston station WCVB.

Rose was shocked by an email he received on Monday from district manager Keith Edward Helger, who blamed the poor service on the towns limited talent pool:

Not an excuse but the town of Wareham has little to no talent pool to hire from. This is an ongoing issue in that area.

We are constantly interviewing and hiring any and all qualified candidates. Unfortunately, those candidates are hard to come by, as most are recovering addicts, and we cannot hire them.